Coverage & propagation
Scale, distance, material attenuation, antenna orientation, receiver profiles, RSSI and SNR.
Ask a coverage questionResources
Start with the workflow, then go deeper into the engineering.
Use the quick-start sequence below, ask a product question or contact support when you need help with access, a project workflow or a technical issue.
Quick start
Your first RF design in six steps.
Begin with known geometry and explicit assumptions. A visually attractive heatmap is not useful unless its dimensions, materials, AP configuration and client profile are credible.
01
Create the project
Open workspace →Open Tele-Tools and choose the plan appropriate for the project.
02
Add the floor plan
Floor planUpload an image, import vector geometry, use the sample or start from a blank floor.
03
Set real dimensions
ScaleCalibrate the floor scale before interpreting distance, wall intersections or RF coverage.
04
Model materials and APs
Physical + RFVerify walls, floors, antennas, bands, transmit power, height and orientation.
05
Define requirements
AcceptanceChoose thresholds for coverage, capacity, redundancy, roaming and applications.
06
Simulate, optimize and validate
EvidenceReview deterministic outputs, compare alternatives and bring measured data back into the model.
Engineering guides
Understand what each analysis answers.
These guide categories keep different engineering questions separate while showing how their results connect.
Interference & spectrum
Predictive Wi-Fi SINR, channel overlap, utilization and measured non-Wi-Fi interference.
Ask a spectrum questionMobility & redundancy
Secondary coverage, roaming paths, handover candidates, gaps and sticky-client risk.
Ask a roaming questionCapacity & QoS
User density, application demand, throughput, airtime, traffic mix and experience.
Ask a capacity questionValidation & calibration
Measured-versus-predicted error, MAE, RMSE and reviewed calibration proposals.
Ask a validation questionDeployment & reporting
Switches, PoE, cabling, BOM, commissioning, evidence and as-built reporting.
Ask a deployment questionAndroid field workflow
Download Android appTele-Tools Site Survey Companion
Capture WLAN measurements on site, work offline and export encrypted survey data for validation in the web platform.
Frequently asked
Before you begin.
For account-specific issues, use Support. For product questions, use Ask Tele-Tools.
Is Tele-Tools installed on the computer?
The main engineering workspace runs in a web browser. The Android Site Survey Companion is a separate field-measurement application.
Does AI calculate the RF results?
No. Deterministic Tele-Tools engines remain authoritative for coverage, capacity, requirements and validation. AI assistance explains results and supports investigation.
Can I use my own floor plan?
Yes. Projects can begin with an uploaded floor plan, supported vector/CAD geometry, a sample or a blank design. Always set the real scale before trusting distance-based RF outputs.
Why is a capability marked Beta or unavailable?
Plan entitlement and release state are separate. New services start with controlled availability so they can be validated before wider customer release.
Where do I report a simulator problem?
Use the Tele-Tools Support page and include what you were doing, what you expected and what happened. A screenshot is optional but useful.